Choply · Nigeria
Privacy policy
How Choply uses information to provide shopping and delivery. Updated 11 November 2026.
Information you provide
Choply processes account details such as your name, email and phone number; delivery addresses, saved map pins, instructions and optional entrance photos; orders, payment references, wallet activity, support messages and ratings. Restaurant and rider accounts may also provide business and bank details.
Location and delivery pins
When you choose Use current location and allow your browser to share it, Choply uses that location to set a delivery pin. You can also select a pin manually without sharing your current location. A saved pin identifies a delivery place, not continuous tracking of your movements. Address and pin changes do not change details already saved on past orders.
Why we use it
We use information to run accounts, fulfil and track orders, verify payments, handle support and maintain service security. Shopping activity such as shop views, basket changes and checkout completion may be measured to understand service use.
Who can access it
Relevant restaurants, authorised staff and assigned riders can access information needed for their work. Payment providers such as Paystack process payment information. Hosting and authentication services support the app. Private support chats and entrance photos are not intended as public listings.
Bank and payment information
Restaurant payout bank details stay out of the public shop directory and are managed separately from Choply’s collection account. Use only the receiving details shown for your payment. Rider payout information is restricted to the linked rider and authorised staff. Payment confirmation is verified rather than inferred from a submitted reference.
Browser storage
Choply uses browser storage for sign-in, basket contents and your selected language. Clearing it can sign you out or remove locally saved preferences. Service providers may use cookies required to operate their services.
Retention and your requests
Order, payment and support records may be retained for fulfilment, reconciliation, security and applicable legal obligations. Use account support or email choplydaily@gmail.com to request access, correction or deletion of your personal information, or raise a privacy concern. Identity verification may be required, and some records may need to be retained. You may also raise a complaint with the Nigeria Data Protection Commission.
Safe sharing
Avoid putting passwords, card credentials or identity documents in support messages or entrance photos. Upload only delivery photos you have permission to share.
Contact Choply: choplydaily@gmail.com